Trades Voice Line

Capture Leaked Service Calls 24/7/365.

Between 9.8% and 14.1% of HVAC calls come in off-hours, and 78% of consumers have walked away from a business after an unanswered call. TalkWise — our 24/7 bilingual AI office line — answers your forwarded line, handles service-area FAQs, books jobs into open slots on your calendar, and transfers true emergencies to your on-call number.

Service technician on a job
Inquiry ID: #KNV-882

Customer Inquiry

11:47 PM
"My AC just quit and it's 90 degrees in the house. Can someone come out tomorrow morning?"
Status Booked
Owner Alert SMS within 2 min

Go-Live Promise

Live within one business day of your forwarding call. Month-to-month from the first invoice.

$497 build · $297/mo · 300 min included

The Roleplay Simulator.
Hear the precision.

We don't do "robotic." Experience our Interactive Caller that handles objections, answers service-area questions, and books homeowners into open slots on your calendar.

Click to Connect Voice Simulation +1 (786) 981-3457

"Click the phone icon to launch roleplay as a homeowner whose water heater is leaking, or dial directly from your mobile."

Contractor office reception
The Infrastructure

How Knova Reclaims Your Time.

A simple layer between your existing dispatch and the homeowners trying to reach you.

database

FAQ Build

We load up to 25 FAQ answers from your service area, hours and services so the assistant answers the way your office would.

PHASE 01
stay_current_portrait

Keep Your Number

No porting. You forward your existing line — always, or only when you're busy or closed — and the assistant picks up.

PHASE 02
calendar_month

Calendar Booking

Books service calls and estimate visits into open slots on one GHL, Google or Cal.com calendar. You see the appointment the moment the call ends.

PHASE 03
contactless

Owner Alerts

Every call ends with an SMS or email to you within 2 minutes. True emergencies are transferred by script to your one on-call number.

PHASE 04
Contractor office
Office & Dispatch
On-site service visit
On-Site Visit
Investment Economics

The Revenue Leak Calculator

Every missed call is a job that may go to the next contractor. Drag the sliders to estimate what voicemail is costing you.

Missed Calls Per Week 10
Average Job Value
Estimated Annual Leaked Revenue
$416,000
Illustrative recovery if 1 in 3 of those callers books
$138,667
Market Comparison

Why DIY Bots & Traditional Staff Fall Short.

Contractors need an answer on the first ring, a job on the calendar before the caller hangs up, and Spanish when the caller speaks it. Here is how TalkWise compares.

Entry-Level Chatbots cancel

DIY AI & Phone Trees

Low monthly fee

Generic prompt wrappers that don't know your service area or what you do and don't fix.

  • ✕ Hallucinates: Quotes prices and promises arrival windows you never agreed to
  • ✕ No calendar booking: Dumps unconfirmed notes into an email inbox
  • ✕ Robotic delays: Long pauses cause frustrated callers to hang up
  • ✕ Owner overhead: You and your staff must build and debug the prompts yourselves
Risk: Damaged reputation & lost jobs.
Traditional Overhead schedule

In-House Office Staff

Full-time payroll

Office staff juggling dispatch, parts and ringing phone lines.

  • ! High fixed payroll: Plus payroll taxes, benefits, PTO & turnover
  • ! After-hours gap: Zero coverage evenings and weekends, when 9.8–14.1% of HVAC calls come in
  • ! Single line bottleneck: Puts homeowners on hold
  • ! Constant retraining: Every departure means starting the phone script over
Bottleneck: Office overwhelmed during the morning rush, sending new customers to voicemail.
Trades Standard check_circle

Knova TalkWise · Trades Line

$297/mo · $497 build

24/7 bilingual answering on your forwarded line, built for homeowners who need someone now.

  • ✓ 24/7 bilingual answering: English and Spanish on your forwarded line
  • ✓ Calendar booking: Service calls and estimate visits into open slots on one GHL, Google or Cal.com calendar
  • ✓ Owner alert in 2 minutes: SMS or email after every call; scripted emergency transfer to one on-call number
  • ✓ Weekly QA & monthly report: We review calls every week; you get a report every month
300 minutes included · $0.35/min overage · Month-to-month. Booking guarantee terms under Pricing.
Trades Line

Simple
Pricing.

One build fee. One monthly plan. $497 build then $297/mo 300 minutes included · $0.35/min overage · extra line +$97/mo (+100 min)
Trades Line grade

Trades Line

For HVAC, plumbing and roofing companies that need every homeowner call answered.

$297/mo

verified $497 one-time build · live within one business day of your forwarding call

  • check_circle 24/7 bilingual (English/Spanish) answering on your forwarded line
  • check_circle Up to 25 FAQ answers
  • check_circle Booking into open slots on one GHL, Google or Cal.com calendar
  • check_circle Scripted emergency transfer to one on-call number
  • check_circle Owner callback by SMS or email within 2 minutes
  • check_circle One informational missed-call text-back
  • check_circle Weekly QA and a monthly report
  • check_circle 300 minutes included · $0.35/min overage

shield Month-to-month:

Cancel by email, effective at the end of your billing cycle. No setup discounts. Booking guarantee terms are in the application panel.

Add-On corporate_fare

Extra Line

For businesses that need more than one line answered.

+$97/mo

per additional line · +100 included minutes

  • check_circle Everything in Trades Line
  • check_circle +100 included minutes per additional line
  • check_circle Same $0.35/min overage
  • check_circle Same month-to-month terms

Start Your Line

Trades Line: $497 one-time build, then $297/mo with 300 minutes included and $0.35/min overage. Month-to-month; cancel by email, effective at the end of your billing cycle. No setup discounts.

30-Day Booking Guarantee: if your line receives at least 30 eligible calls in your first 30 days and the assistant produces fewer than 3 verified appointments, we refund your first month's plan fee. Fewer than 30 calls extends the window to day 60. Build fee and overage are not refundable.

Go-Live

Live Within One Business Day of Your Forwarding Call.

How TalkWise goes live on your forwarded line with no change to how you dispatch, and clear limits on what the assistant will and won't do.

Phase 01 menu_book

Service-Area & FAQ Build

We load up to 25 FAQ answers — service area, hours, the services you do and don't offer, licensing and insurance basics, and what to expect on a visit. The assistant answers those; anything else is taken as a message and sent to you.

No Price Commitments: The assistant never quotes a price or promises an arrival window you haven't set. Estimate requests are booked as visits, not priced.
Phase 02 sync_alt

Calendar & Dispatch Routing

We connect one GHL, Google or Cal.com calendar and book service calls and estimate visits into open slots only. One on-call number is set for scripted emergency transfer for the emergencies you define, and your SMS or email address for the 2-minute dispatch alert.

What it won't do: No outbound calls, no payment capture, no write-back to your field-service software, no number porting.
Phase 03 verified

Test Calls & Forwarding

Before you forward the line we run test calls with you in English and Spanish — a job booking, a service-area question, an emergency transfer and the missed-call text-back — then you set call forwarding and we go live.

Go-Live: Live within one business day of your forwarding call. Weekly QA on real calls from week one; monthly report in your inbox.
shield_with_heart Plan Terms

Month-to-Month. One Build Fee. One Monthly Plan.

Trades Line is $497 one-time build, then $297/mo with 300 minutes included and $0.35/min overage. Add a line for +$97/mo (+100 min). Cancel by email, effective at the end of your billing cycle.

1 Business Day
Go-Live
300 Minutes
Included Monthly
What's Not Included

No outbound calls, no payment capture, no price commitments, no write-back to your field-service software, no number porting.

Start Trades Line
Operational Intelligence

Common Inquiries

Is our customer data secure? expand_more
The assistant collects only contact details, the job description and the address needed to book. It does not take payments or store payment details, and every call is sent to you by SMS or email within 2 minutes.
Does it sound like a robot? expand_more
Try the demo above and decide for yourself. It speaks natural English and Spanish, and we review real calls every week to keep it that way.
Does it work with my dispatch software? expand_more
We book into open slots on one GHL, Google or Cal.com calendar and send you every call by SMS or email. We don't write back to field-service or dispatch software, and we don't port your number — you forward your existing line.
Will this replace my current staff? expand_more
Knova is a force-multiplier, not a replacement. Your office focuses on the jobs in front of them while the assistant picks up the calls they can't.
Live Bilingual Voice Demo (Preset 'Valeria')

Experience TalkWise Live in Under 60 Seconds.

Test drive our flagship bilingual voice preset, Valeria, right now. She answers service-area and scheduling questions, books service calls into open calendar slots, and switches between English and Spanish. When deployed, she uses your company name, your hours and your FAQ answers.

Valeria AI Voice Demo
VOICE DEMO
TALKWISE

Stop Losing Jobs to Voicemail.

Forward your line and let the assistant pick up what your office can't. Live within one business day of your forwarding call, month-to-month from the first invoice.

Live within one business day of your forwarding call.